Privacy Policy

Effective Date: 20/12/2024

Welcome to Floralab! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://floralabbh.com or interact with us online.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

Name
Email address
Phone number
Shipping address
Order details
Any other information you provide when contacting us

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Device type and browser
Pages visited and time spent
Cookies and usage data (see Section 5)

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Send order confirmations and updates
Respond to inquiries and support requests
Improve website functionality and user experience
Send promotional emails (only if you opt-in)
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

Trusted service providers (e.g., payment processors, shipping services)
Legal authorities when required by law
Our team members as needed for operations

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

Our website may use cookies to:

Improve user experience
Track website usage for analytics
Remember user preferences

You can modify your browser settings to decline cookies if you prefer.

6. Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion
Withdraw consent (if applicable)
Object to data processing in certain cases

To exercise your rights, contact us at: https://floralabbh.com/contact-us

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated version on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Contact Form: https://floralabbh.com/contact-us
🌐 Website: https://floralabbh.com