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There are no more items in your cartTerms and Conditions for Flora Lab Bahrain
Effective Date: November 12, 2024
Welcome to FloraLab! By using our website, making a purchase, or interacting with our products, you agree to the following Terms and Conditions. Please read these terms carefully before using our services.
1. Introduction
These Terms and Conditions govern your access to and use of Flora Lab (hereinafter referred to as "we", "our", or "us"). By using our website and purchasing products, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.
2. Products and Services
- Product Offerings: We offer a variety of homemade fermented products, including but not limited to sauerkraut, kefir, kombucha, and other fermented goods. All products are handmade and fermented using traditional methods.
- Product Descriptions: We make every effort to ensure the accuracy of product descriptions; however, we do not guarantee that descriptions or other content on our website are free from errors.
- Product Availability: All products are subject to availability. If a product is out of stock or unavailable, we will inform you as soon as possible.
3. Orders and Payments
- Placing Orders: By placing an order on our website, you are offering to purchase a product, subject to acceptance by us. We reserve the right to reject or cancel any order for reasons such as product availability, pricing errors, or issues with the payment method.
- Pricing: All prices are listed in Bahraini Dinar, unless otherwise stated.
- Payment: We accept payments via Debit and Credit cards, Cash on Delivery and BenefitPay App, and you agree to provide accurate and complete payment information.
4. Shipping and Delivery
- Shipping Times: We aim to process and ship orders within one day after confirmation. Delivery times depend on your location.
- Shipping Costs: Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order.
- Risk of Loss: Once the product has been shipped, the risk of loss or damage to the product is transferred to you.
5. Food Safety and Storage
- Care in Production: Our homemade fermented products are made with the utmost care. However, as with all food products, it is your responsibility to ensure proper handling, storage, and consumption of our products.
- Storage: Keep all fermented products refrigerated or as per the storage instructions provided on the product packaging.
- Shelf Life: Fermented products may have a limited shelf life. We recommend consuming products within the recommended time frame provided on the packaging.
6. Returns and Refunds
- Returns: Due to the perishable nature of our products, we do not accept returns.
- Refunds: If you receive a defective or damaged product, please contact us within two days of receiving your order. We may offer a refund or replacement upon inspection.
7. Health and Dietary Claims
- Natural Ingredients: Our products are made with natural ingredients and traditional fermentation methods, but we do not make specific health claims or guarantees about their benefits. It is your responsibility to consult with a healthcare professional if you have concerns about dietary restrictions or allergies.
- Allergies: Please review the ingredient list carefully before purchasing. Our products may contain common allergens such as caffeine, lactose, dairy, etc.
8. Intellectual Property
All content on our website, including text, images, logos, and product descriptions, is the property of FloraLab and is protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without prior written permission.
9. Limitation of Liability
We are not liable for any damages, losses, or injuries resulting from the use or consumption of our products, except as required by applicable law. This includes any issues arising from allergies, improper handling, or storage.
10. Indemnity
You agree to indemnify, defend, and hold harmless FloraLab, its employees, agents, and affiliates, from any claims, losses, or damages (including legal fees) arising from your violation of these Terms and Conditions or your use of our website and products.
11. Privacy Policy
Your use of our website and products is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
12. Changes to Terms
We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services, you agree to be bound by the updated terms.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Bahrain. Any disputes shall be resolved in the courts of Bahrain.
14. Contact Information
If you have any questions about these Terms and Conditions or our products, please contact us at:
